The fine print
Privacy Policy
This policy explains what information benriddlebarger.com collects, how it is used, and the choices you have. The site is run by Ben Riddlebarger, an independent artist. Questions about this policy can be sent through the contact form or to [contact email].
What we collect
- Information you send us. When you use the contact, artwork inquiry, or mailing-list forms, we collect what you enter, such as your name, email address, and message.
- Order information. When you buy a print or artwork, you pay through Stripe’s secure checkout. Stripe collects your payment details and shipping address and shares your name, email, shipping address, and order details with us so we can fulfill the order. We never see or store your full card number.
- Comments. If you leave a comment on a blog post, we collect the name, email, and website you provide, plus your IP address and browser information to help detect spam.
- Usage information. Like most websites, we collect information about how visitors use the site, such as pages viewed, the site that referred you, device and browser type, and approximate location based on IP address.
How we use it
- To reply to questions, inquiries, and commission requests.
- To process, ship, and support your orders, and to keep the business records we are required to keep.
- To send our mailing list, only if you sign up. Every email includes an unsubscribe link.
- To understand which pages, posts, and links bring people to the site so we can improve it.
- To keep the site secure and filter out spam.
We do not sell your personal information.
Services we use
These companies process information on our behalf under their own privacy policies:
- WordPress.com and Jetpack (Automattic): website hosting, security, and site statistics.
- Akismet (Automattic): spam filtering for comments and forms.
- Gravatar (Automattic): profile pictures shown next to comments, based on a hashed version of your email address.
- Stripe: payment processing and checkout.
- HubSpot: contact forms, inquiries, and the mailing list.
- Google Analytics: visitor statistics, including which sources and posts send visitors to the site.
Cookies
The site uses cookies and similar technologies to keep it working, remember your preferences, measure visits (Google Analytics and Jetpack Stats), and connect form submissions to earlier visits (HubSpot). You can block or delete cookies in your browser settings. The site will still work, though some features may not. You can also opt out of Google Analytics with Google’s browser add-on.
Links and embedded content
The site links to other sites, such as TikTok, Instagram, Reddit, and Facebook. Those sites have their own privacy practices, which we do not control.
How long we keep it
We keep messages and inquiries for as long as needed to respond and follow up, order records for as long as required for tax and accounting purposes, and mailing-list details until you unsubscribe. Comments and their metadata are kept as long as the comment is published.
Your choices and rights
You can ask to see, correct, or delete the personal information we hold about you, or unsubscribe from the mailing list at any time. Depending on where you live, you may have additional rights under local law. Contact us and we will respond within a reasonable time.
Children
This site is not directed at children under 13, and we do not knowingly collect their personal information.
Changes
If we update this policy, we will post the new version here with a new effective date.